Frequently Asked Questions

Everything you need to know about our handcrafted leather bags.

How are Dragon Diffusion bags made?

Each bag is meticulously hand-woven by skilled artisans using traditional techniques and high-quality leather, ensuring every piece is unique and durable.

What is the expected shipping time for my order?

Orders are typically processed within 2-3 business days. International shipping generally takes 5-10 business days depending on your location and customs processing.

How should I care for my leather bag?

We recommend avoiding prolonged exposure to direct sunlight and moisture. Use a soft, dry cloth to wipe away dust and apply a high-quality leather conditioner once a season.

What is your return policy?

We offer a 14-day return window from the date of delivery. Items must be in their original, unused condition with all tags and packaging intact.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.